Privacy Policy

At Jivan Urja Chikitsalaya, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data.

By using our services or visiting our website, you agree to the terms and conditions of this Privacy Policy.

1. What Information Do We Collect?

We may collect various types of information from you, including:

Information you provide directly:

• Contact Information: Such as your name, email address, phone number, and postal address when you make an inquiry, book an appointment, or contact us.
• Health-related Information (for treatment purposes only): When you visit our Chikitsalaya for treatment, we collect information related to your health condition, medical history, and treatment plans. This information is used solely for your treatment and as required by law.

Information collected automatically:

• When you visit our website, we may automatically collect certain information such as your IP address, browser type, operating system, pages visited, time of visit, and how you arrived at our website. This information is collected using cookies and similar technologies.

2. How Do We Use Your Information?

We use the information we collect for the following purposes:

• To provide services: To confirm appointments, answer your questions, and deliver effective Ayurvedic treatments.
• To communicate with you: To send you important updates, appointment reminders, or information you've requested.
• To improve our services: To enhance your website experience, analyze the effectiveness of our services, and develop new offerings.
• For security and legal requirements: To maintain the security of our website, prevent fraud, and comply with applicable legal or regulatory requirements.
• Adherence to Google Ads Policies: In strict accordance with Google's health and personalized advertising policies, we do not use your sensitive health information for personalized advertising. Your health-related information is solely used for your treatment purposes and with your consent.

3. How Do We Share Your Information?

We may share your personal information in the following situations:

• With your consent: We may share your information with others with your explicit consent.
• Service Providers: We may use third-party service providers (e.g., web hosting, data analytics) to perform services on our behalf. These providers are obligated to use your information only to provide services to us and to adhere to confidentiality rules.
• Legal Requirements: We may disclose your information if required by law or in response to a government request.
• Business Transfers: If 'Jivan Urja Chikitsalaya' is involved in a merger, acquisition, or asset sale, your information may be transferred.

We do not share or sell your personal health information with any advertisers or third parties for personalized advertising.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device. They help us understand how you use our website so we can improve it. You can control or disable cookies through your browser settings, but please note that some website features may not function correctly as a result.

5. Your Privacy Rights

You have certain rights regarding your personal information:

• Right to Access: You have the right to know what information we hold about you.
• Right to Rectification: You have the right to request that any inaccurate personal information be corrected.
• Right to Erasure: In certain circumstances, you have the right to request the deletion of your information.

To exercise your rights, please contact us using the details provided below.

6. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of data transmission over the internet is 100% secure, so we cannot guarantee absolute security.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time due to changes in our practices or legal requirements. We will notify you of any new Privacy Policies by posting them on this page. We recommend that you review this policy periodically.

8. Contact Us

If you have any questions about our Privacy Policy or the handling of your personal information, please contact us: